One device per tech. Every conversation captured. Every upsell, every warranty talk, every customer request, every coaching moment — nothing said on a job site is ever lost again.
50 grams of aluminum. 10-hour battery. Noise-canceling dual mics. One button. Every tech on every truck captures every customer conversation — automatically.
A service tech has 8 calls a day. Each one is a chance to generate revenue, protect the business, and make your team better. Trova captures all of it.
Tech is fixing a water heater. Customer mentions the furnace is making noise. Tech spots the 15-year-old AC. Homeowner asks about a bathroom remodel. Trova flags all of it as upsell opportunities — automatically.
Tech explains what's covered and what isn't. Customer later disputes it. Trova has the actual conversation recorded and transcribed. Protects the tech. Protects the business. Ends the dispute.
"While you're here, can you look at my garage outlet?" Tech means to write it down. Forgets by the time he's back in the truck. Trova auto-logs every follow-up request the customer made during the visit.
Your top tech closes 80%. Your new hire closes 30%. Why? 10 years of hard-won skill. Trova captures what your best techs actually say — builds a library of winning calls new hires can learn from.
Plumber explains why the repair needs a permit. HVAC tech walks through code on a change-out. Electrician documents the panel upgrade for insurance. All captured, all searchable when regulators or lawyers come asking.
Tech clips the device on and has the sales conversation. AI captures scope, budget, objections, timeline. A Good/Better/Best proposal lands on the customer's phone before the tech leaves the driveway — while the competitor is still writing theirs.
Every owner we talk to asks the same question. Here's the answer.
Tech controls when it's on. Button in their pocket, not a wire on their back. Every tech gets their own device.
Techs hate sitting in the truck for 30 minutes writing up estimates. Trova writes it for them. They get home on time.
"You said it was covered." Now your tech has proof. The recording ends the argument before it starts.
Every flagged upsell is a real close. More jobs booked. Bigger commission checks. Top techs put it on first thing every morning.
Their skill shows up in the data. The library of winning calls is theirs. New hires learn from what they actually did well.
Every tech gets their own device — engraved with their name. 50 grams of aluminum on their shirt. Feels like gear, not a leash.
A contractor with 5 trucks has 40 customer conversations a day. Today, 95% of what gets said in those calls is lost forever. Here's what that looks like.
Every conversation gets structured, classified, and turned into action.
Catches when customers mention other problems while a tech is on site
Captures what was covered and what wasn't — legally defensible
Auto-logs every "can you also look at..." before it's forgotten
Shows owners what their best reps do differently from the rest
Your top tech's best conversations become training data for the team
Captures what the customer actually cares about, in their words
Flags time-sensitive deals for immediate follow-up
Records what they say about other quotes and contractors
Auto-prices materials from your supplier database for estimates
FACITI Launchpad shows you every service call across every tech in real time. Upsells flagged. Warranty talks logged. Coaching moments surfaced. Pipeline updated. Your whole fleet in one dashboard.
Visit Launchpad →Built-in NFC turns every tech's Trova into a universal tap-in for equipment, jobs, identity, parts, and sign-off. Rolling out in Trova Pro, Q4 2026.
Tap any NFC-tagged unit. Pulls up model, serial, install date, full service history, warranty, last tech who worked on it. No more squinting at rusty labels.
Each tech has an NFC fob. Tap in at job start. Everything captured under their profile for clean commission tracking and performance coaching.
NFC tag at the customer site. Tap on arrival, tap on departure. Auto-starts the timer, opens the customer file, generates the invoice at the end.
Customer taps their phone at completion. Captures digital signature plus timestamped audio confirmation. Legally defensible. No more payment disputes.
NFC tags on parts in the truck. Tech uses a part, taps it, auto-deducted from inventory and added to the invoice. No manual data entry. Ever.
If you have techs in trucks, Trova works. From the first service call of the day to the last.
Service calls, change-outs, maintenance
Repair, install, water heaters
Service, panel upgrades, rewires
Inspection, repair, replacement
Residential, commercial, repair
Design, hardscape, maintenance
Install, refinish, tile, carpet
Remodel, build-out, renovation
Starter from $497/mo. Growth at $997/mo includes 3 devices. Scale for $1,997/mo includes 5 devices.
View PricingDevices ship late May 2026. $500 refundable deposit holds your spot. 30-day money-back guarantee.
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